On-demand services have gained immense popularity these days. Many
business owners have capitalized on this growing opportunity to establish
successful businesses. inDriver is one of the successful businesses; the
platform mainly focuses on on-demand taxi and delivery services.
In this blog, we've discussed the inDriver business model, how it works,
revenue, and more. If you are planning to invest in the inDriver
clone app and take your business online, this article can
provide valuable insight into how you can launch and grab success similar to
inDrive.
What is inDriver?
inDrive (also known as inDriver) is an international ride-hailing and
delivery service provider. inDriver has 175 million app installs in 49
countries. Launched in 2013, the company is headquartered in Mountain View,
California. inDriver is the second-largest taxi app worldwide by downloads.
It is a speedily-growing international transportation service that
operates on a peer-to-peer pricing model. All conditions of the ride-hailing
trip are determined as an agreement between drivers and passengers.
Success and International Expansion History of inDrive
Launched in 2013 by Arsen Tomsky, inDrive is expanding its services;
recently, the app expanded its ride-hailing services to Pune and other cities. inDriver was
launched to decrease fare charges and repeated cancellations and offer fast
delivery and ride-hailing services in the city it serves. Have a quick look at
the inDrive expansion:
inDriver Expansion History
In December 2014: the company began its service
in Astana, Kazakhstan.
In April 2018: inDrive expanded its service to
Latin America, Mexico, Guatemala, Colombia, El Salvador, Peru, Ecuador,
Bolivia, Chile, and Brazil.
In November 2018: the company started offering its
service in Africa and Arusha, Tanzania.
In 2018: inDrive opened an office in New
York and established its headquarters in Mountain View, California.
In 2019: Company announced it will expand
its service to 300 more cities in 30 countries.
In 2021: inDrive started operations in
Pakistan and became the most downloaded app in the country.
In 2022: inDriver announced its entrance
in Melbourne, Australian market.
In July 2023: inDriver launched its service
in Miami, South Florida.
Till today, inDriver has expanded its business throughout India,
Southwest Asia, Latin America, and Africa. Following the Ukraine and Russia
war, inDrive divested its interest in the market in June 2022 and relocated its
service from Russia to Cyprus and Kazakhstan.
inDriver Business Model: How the Ride-hailing App Works?
inDriver app is the most used ride-hailing solution worldwide. The
delivery and ride-hailing app is popular among users due to
its reliable and complex free ride-hailing experience. Users can negotiate
their fare, which makes the inDriver app the most user-friendly ride-hailing
and delivery service.
inDriver enables drivers and customers to determine the fair price for
each trip independently. Riders can make payments through cash or card payment
as per their preference. While, it charges a small percentage on each ride to
generate revenue. Want to know more about the inDriver business model and its
working strategy, have a look at the below image:
Recently inDriver has launched a campaign #AapKiMarziAapKiRide, which Cheil India
conceptualizes. In July 2023, inDrive introduced a new type of ride-hailing app - "bid-based" in
South Florida. This platform enables passengers to name their fares for a ride,
and drivers nearby can choose to accept or decline the same.
inDriver is working on a marketing approach to get more drivers to sign
in, so one driver denies the service request, and another is always there in
the wings. One effective method the company employs is enticing drivers by
exempting them from commissions between July 2023 and January 2024.
inDriver's fee is around 10% of every ride, whereas ride-hailing
platforms like Uber and Lyft charge 25%. The ride-hailing and delivery
service provider ensures to maintain a minimum price. To date, the company has
approximately 5,000 drivers in South Florida.
Additionally, inDriver is also expanding its footprint in the US and
other cities as well. The company focuses on a market with public
transportation options and insufficient mobility. It has raised around $387
million in total from different funding rounds, according to Crunchbase.
Benefits of the inDriver App for Users
inDriver, as a ride-hailing and delivery platform, provides numerous
benefits to its customers, offering a user-centric experience that sets it
apart from traditional ride-hailing services. Here are some of the key ways in
which inDriver benefits its customers:
One of the most significant advantages for customers is the
user-initiated pricing system. InDriver allows riders to suggest their own ride
fares, and drivers can then accept, decline, or negotiate the proposed price.
This transparent bidding process empowers customers to control the cost of
their rides, potentially leading to more cost-effective fares.
With the bidding system in place, inDriver aims to avoid surge pricing,
which can often result in significantly higher fares during peak times.
Customers can benefit from more stable and predictable pricing, even during
times of increased demand.
InDriver displays multiple ride offers from different drivers, along
with their proposed fares, vehicle details, and ratings. This transparency
allows customers to compare options and choose the ride that best suits their
preferences, budget, and requirements.
inDriver offers ride-hailing and delivery services for various items,
including food, groceries, and packages. This versatility gives customers the
convenience of accessing multiple services from a single platform.
Benefits of the inDriver App for Drivers
inDriver also benefits drivers in several significant ways, making it an
attractive platform for those seeking to earn income through ride-hailing
services. Here are some of the critical benefits that inDriver offers to
drivers:
Unlike traditional ride-hailing platforms that often set fixed fares,
inDriver allows drivers to set their prices and negotiate with riders. This
bidding system empowers drivers to propose fares that they find reasonable,
ensuring they can earn a fair income for their services.
The unique inDriver business model allows drivers to accept or counter
the proposed fare from riders. This means that drivers can choose rides that
align with their preferences, schedule, and profitability, enabling them to
optimize their driving experience.
How inDriver Works?
inDriver operates on a user-initiated pricing model, which sets it apart
from traditional ride-hailing platforms. The process involves riders suggesting
their own fares for rides, and drivers then have the option to accept, decline,
or negotiate the proposed prices. Here's a step-by-step overview of how
inDriver works:
- Users can visit the inDrive website or download an Android or iOS app.
- Register
with your number
- Once
after successful registration, select the service that suits your needs,
whether it's city rides for local travel or city-to-city rides for longer
journeys.
- Set a
reasonable fare for the trip you are willing to pay.
- Once
you've submitted your fare, nearby drivers will promptly receive your ride
request and have the opportunity to respond.
- Evaluate
the available drivers and select the one you prefer. As an added
convenience, you'll also be shown the estimated arrival time and the
driver's current location.
inDriver Revenue Model: Check How the Ride-hailing and Delivery Platform
Makes Money?
You might now know about the inDriver business model and how it makes
works; now, let's explore how it makes money. inDriver enables passengers to negotiate fares online, which is very beneficial.
While the platform charges an average of 5 to 8% on the fare.
inDriver, a ride-hailing and delivery app operated on a unique revenue
model compared to traditional ride-hailing services. Let's check the inDriver
revenue model to understand how the company makes money and how you can
generate revenue considering the same.
Commission from Drivers
inDriver earns revenue by charging drivers a commission fee for each
completed ride. This commission fee could be around 15% to 25% of the fare,
depending on location and market conditions.
Promoted Services and Advertising
inDriver may generate additional revenue through promoted services or
advertisements within its app. This revenue stream could account for
approximately 5% to 10% of their overall income.
Delivery Services
If inDriver offers delivery services, they might charge a commission or
delivery fee for each successful transaction. This segment could contribute
about 10% to 15% of their revenue.
Data Monetization
As with many digital platforms, inDriver may leverage user data for
analytics and targeted advertising, which could contribute around 5% to 10% of
their revenue.
Partnerships and Agreements
Revenue generated through partnerships and agreements with various
stakeholders might comprise around 5% to 10% of their total income.
Conclusion
Unique inDriver business model exemplifies how a ride-hailing platform
can foster a win-win scenario for riders and drivers. By empowering users to
name their own ride prices and allowing drivers to negotiate fares, inDriver
ensures transparency, affordability, and driver autonomy. This unique approach
builds a solid and positive relationship between all stakeholders, leading to
higher customer satisfaction and driver retention.
inDriver's commission-based revenue model aligns its success with that
of its drivers, creating a mutual interest in delivering top-notch service.
This symbiotic relationship between the platform, riders, and drivers sets
inDriver apart from traditional ride-hailing services and makes it a disruptor
in the industry.
White Label Fox offers a promising solution for
entrepreneurs aspiring to enter the ride-hailing and delivery business market
with a similar model. We offer a ready-to-use inDriver clone app that maintains
the core principles of transparency, flexibility, and driver empowerment.
Contact us at sales@whitelabelfox.com and get your business online today!